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FAQ

Frequently Asked Questions – Bsta Expert Partner Program

What is the Bsta.sa Expert Program?

The Expert Program allows certified installers, technical service providers, and automotive electronics professionals to partner with Bsta.sa and offer their services or products directly through the platform.

Who can join the Expert Program?

Eligible participants include registered businesses or individuals in Saudi Arabia with experience in vehicle electronics, dash cam installations, GPS tracking setups, or related services.

Do I need a commercial registration (CR) to join?

Yes. All applicants must have a valid Saudi CR or freelance license to be considered for the Expert Program.

What kind of services can I offer through the program?

You can offer professional installation, configuration, diagnostics, and maintenance services for products sold on Bsta.sa, especially dash cams, tracking systems, and security electronics.

Is there any fee or commission to join?

Joining the program is free. However, Bsta.sa applies a standard commission on completed service jobs booked through the platform. Details will be shared upon approval.

How will I receive service requests?

You will receive service requests via your expert dashboard based on your location, service area, and availability. Customers can book your services during checkout or through a separate request.

Am I required to offer a warranty for my services?

Yes. All services must include a minimum 30-day warranty to ensure service quality and customer satisfaction.

Can I operate in multiple cities?

Yes, if you are able to reliably deliver services in more than one city, you can list multiple service areas in your profile.

How can I apply to the Expert Program?

Visit the Expert Program page and fill out the application form. Attach your business documentation and service details. Our team will contact you after reviewing your submission.

What is required to join?

E-Commerce Authentication or Freelancer Certificate
VAT Certificate
Agree to the Program Terms & Conditions

When are the salles paid?

Every Satrday.

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CR: 1009059975 | VAT: 300835473200003 | CST License: RT24-277