Send SOS Alerts

SOS – Emergency Alert System in Zard Teams App

Prioritize Field Employee Safety with Instant Emergency Response

The SOS – Emergency Alert System in the Zard Teams App is designed to protect field and remote employees through a fast, reliable, and intelligent emergency response mechanism.
With real-time alerts, precise location tracking, and contextual details, supervisors can react instantly to critical incidents — ensuring safety, reducing risks, and maintaining control across all field operations.

This feature transforms emergency handling into a structured, organization-wide process that saves time and safeguards lives.

Highlights of the SOS – Emergency Alert System

1. Intelligent Emergency Classification

Enable employees to share critical details and context, ensuring every alert receives the right response.

• Priority-Based Alerts: Employees select a priority level — Critical, High, Medium, or Low — to eliminate confusion and streamline action.

• Emergency Type Selection: Specify the emergency type (fire, accident, harassment, etc.) within each priority for accurate reporting.

• Contextual Inputs: Add a written description, voice note, or image to help responders assess the situation before arriving.

2. Live Monitoring and Instant Visibility

Ensure no emergency alert goes unnoticed through real-time notifications and tracking tools.

• Real-Time Pop-Ups: Each SOS alert triggers an on-screen pop-up displaying employee and incident details instantly.

• Interactive Maps & Navigation: View live tracking with location markers and route directions to reach the affected employee quickly.

• In-App Notifications & Logs: All alerts are automatically recorded for compliance, review, and follow-up until resolved.

Key Benefits of the SOS – Emergency Alert System

Standardized Emergency Protocols

Establish a consistent, organization-wide emergency response process to reduce panic and ensure proper reporting during crises.

Timely Categorization & Escalation

Priority-based alerts route incidents to the right responders quickly, enabling faster and more targeted interventions.

Empowered Field Employees

Allow employees to attach photos, voice messages, and notes, providing essential context that improves response accuracy.

Enhanced Operational Awareness

Supervisors can view live alerts, dashboards, and notifications to coordinate emergency responses across distributed teams.

Transparent Response Tracking

Each alert records timestamps, responder details, and actions taken — improving accountability and post-incident evaluation.

Geo-Intelligence & Real-Time Tracking

Accurate GPS tracking ensures responders can reach the exact location quickly, reducing confusion and response times.

Stronger Employee Safety Culture

A reliable SOS system builds trust and confidence, especially in high-risk or remote work environments.

Audit & Compliance Readiness

Every alert is documented for audits, certifications, and compliance reviews — demonstrating preparedness and safety commitment.

Fully Customizable

Adjust alert types, severity levels, escalation paths, and responder roles to align with your organization’s safety policies.

Industry Applications

• Field Workforce & Task Management: Protect on-site employees in construction, mining, and maintenance operations.

• Logistics, Delivery & E-commerce: Safeguard drivers and couriers on unfamiliar or late-night routes.

• Sales, Surveys & Customer Engagement: Provide instant support to staff visiting client sites or handling sensitive cases.

• Support & Technical Services: Ensure technician and healthcare worker safety during home or remote visits.

• Emergency & Public Services: Equip responders with a backup alert system for distress or high-risk scenarios.